Press Releases
01_24 2024

Cordance Announces Caroline Morris as Chief Operating Officer

Raleigh, NC (January 24, 2024) – a software company that acquires and accelerates the growth of vertically-focused B2B SaaS companies, proudly announces the appointment of Caroline Morris as the new Chief Operating Officer. Caroline brings a wealth of experience and a proven track record of driving operational excellence and strategic growth in B2B SaaS companies. Her expertise is particularly notable in the context of companies looking to deliver an outstanding customer experience throughout their growth journey. 

As COO, her primary responsibility will be the management of the end-to-end customer journey spanning from post-sale to renewal. Specifically, she will partner with business unit Presidents to enhance customer engagement and satisfaction. Beyond customer experience, Caroline assumes leadership of the company’s pricing and packaging strategies, ensuring that every pricing decision takes into account the unique needs of our valued customers.  And through a team of dedicated General Managers reporting to her, she will orchestrate the seamless execution and operational readiness of a growing portfolio of business units so they can do what they do best – delight customers.

Caroline  joins Cordance from Lone Wolf, where she served as their COO through a pivotal period in the real estate industry. There, she reimagined the customer experience, ensuring high quality, consistent execution of the “no fail” areas and development of long-term engagement strategies to ensure customers achieved maximum value. Her prior experience also includes leadership roles at EdTech companies PowerSchool Group and PeopleAdmin, serving both K12 and higher education.  

“We are thrilled to welcome Caroline to Cordance as our new Chief Operating Officer,” noted Sharon Love, CEO of Cordance. Her exceptional leadership skills, strategic acumen, and unwavering commitment to fostering a collaborative and high-performing work culture align seamlessly with our vision for the future. Caroline brings not only a wealth of experience but also a fresh perspective that will undoubtedly elevate our operational performance to best serve our customers. We also deeply value her military service and the commitment to mission and team that comes with that.” 

Caroline Morris commented on her appointment, saying, “I am honored to join Cordance and contribute to its ongoing success. I am excited about the opportunity to work with such a talented team and lead customer-focused initiatives across the businesses that will drive operational excellence and growth.” 

Cordance looks forward to the positive impact Caroline Morris will bring to the organization and is confident in her ability to further elevate the company’s standing in the market and with our customers. 

About Cordance 

Cordance is a software company that acquires and accelerates the growth of vertically-focused, B2B SaaS companies by investing in their products, processes, and people—for the long-term. Cordance seeks businesses with strong teams, high impact software, and a readiness to serve an expanded customer base. Cordance’s community of experienced operators and subject-matter experts provide go-to-market leadership, operational excellence, and financial rigor to help acquired companies realize their full potential. Visit to learn more. 

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